East Coast Consulting Group consists of project managers, researchers, and interviewers from a broad variety of backgrounds and technical skill sets. We find that interviews work best if the interviewer “speak the same language” as the respondent. Therefore we carefully select the interviewers best suited for each assignment.
Most interviewers have considerable experience in interviewing. Many have chosen to work from home due to life changes, such as caring for young children. They bring excellent technical skills to the interview process.
We encourage clients to attend at least one telephone conference with the interviewers present, so that the interviewers have the opportunity to directly listen to the client’s objectives.